Privacy Policy

Privacy Policy for Development Horizons

Effective Date: April 17, 2025

1. Introduction

Development Horizons (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (development-horizons.com) or use our AI-powered real estate solutions and services.

We understand the importance of your personal information and are dedicated to maintaining the confidentiality, integrity, and security of any personal information we collect. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, company name, and mailing address when you contact us, register for our services, or subscribe to our communications.
Account Information: Username, password, account preferences, and transaction history when you create an account with us.
Business Information: Information about your real estate business, including size, location, services offered, and business needs.
Payment Information: Credit card details, billing address, and other financial information necessary for processing payments. We use industry-standard payment processors and do not store complete payment information on our servers.
Communication Data: Records of your interactions with us, including emails, chat transcripts, phone call recordings (with your consent), and feedback you provide.
Usage Information: Information about how you interact with our website and services, including pages visited, features used, time spent, and actions taken.

2.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
Log Data: Access times, pages viewed, referring website addresses, and other browsing activity.
Location Data: General location information derived from your IP address. We only collect precise geolocation data with your explicit consent.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy section below.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

Business Partners: Information shared by our business partners, such as real estate CRMs or platforms you use that integrate with our services.
Service Providers: Information from our service providers who help us operate our business and deliver services.
Publicly Available Sources: Information from publicly available sources, such as public real estate records or professional directories.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Providing and Improving Our Services

To provide, maintain, and improve our AI-powered real estate solutions
To process transactions and fulfill your requests
To personalize your experience and deliver content relevant to your interests
To develop new features, products, and services
To ensure the technical functionality and security of our services

3.2 Communication and Support

To respond to your inquiries, comments, or concerns
To provide technical support and troubleshooting assistance
To send administrative information, such as updates to our terms, conditions, and policies
To communicate with you about our services, including confirmations, invoices, technical notices, and security alerts

3.3 Marketing and Promotional Activities

To send marketing communications about our products, services, and promotions (with your consent where required by law)
To conduct surveys and collect feedback
To provide information about products, services, or events that may be of interest to you

3.4 Analytics and Research

To analyze usage patterns and trends
To conduct research and development for improving our services
To generate aggregated, non-identifying analytics and insights
To monitor and analyze the effectiveness of our services and marketing activities

3.5 Legal and Security Purposes

To protect our rights, property, or safety, and that of our users or others
To detect, prevent, and address technical issues, security breaches, and fraudulent activities
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
To enforce our Terms of Service and other agreements

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

Cloud hosting and data storage providers
Payment processors
Customer support services
Analytics providers
Marketing and email service providers

These service providers are contractually obligated to use your information only to provide services to us and in accordance with our instructions and this Privacy Policy.

4.2 Business Partners

With your consent, we may share information with business partners who offer complementary services that may benefit you, such as real estate CRM providers, marketing platforms, or other real estate technology companies.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

Encryption of sensitive information
Regular security assessments and penetration testing
Access controls and authentication procedures
Regular security training for our staff
Monitoring for suspicious activities

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you
Whether there is a legal obligation to which we are subject
Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to Access: You may request access to the personal information we have about you.
Right to Correction: You may request that we correct inaccurate or incomplete information about you.
Right to Deletion: You may request that we delete your personal information in certain circumstances.
Right to Restriction: You may request that we restrict the processing of your information in certain circumstances.
Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You may object to our processing of your personal information in certain circumstances.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. Cookie Policy

8.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

8.2 How We Use Cookies

We use cookies and similar technologies for the following purposes:

Essential Cookies: Necessary for the website to function properly.
Analytical/Performance Cookies: Help us understand how visitors interact with our website.
Functionality Cookies: Allow the website to remember choices you make and provide enhanced features.
Targeting/Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.

8.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being placed on your device. Please note that if you choose to block or delete cookies, some features of our website may not function properly.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

12. Third-Party Links and Services

Our website and services may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

13. AI-Specific Privacy Considerations

13.1 AI Training Data

Our AI solutions are trained using anonymized and aggregated data. We do not use your personal information to train our AI models without your explicit consent.

13.2 AI Decision-Making

Some of our services use AI to automate certain processes and provide recommendations. We design our AI systems to be transparent, fair, and accountable. You have the right to request human review of any automated decision that significantly affects you.

13.3 AI Data Processing

When our AI systems process your data:

We implement appropriate safeguards to protect your privacy
We regularly test our AI systems for bias and accuracy
We maintain human oversight of AI operations
We provide clear information about how AI is used in our services.

14. California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). For more information about your California privacy rights, please visit our California Privacy Rights page or contact us using the information above.

15. Additional State Privacy Notices

Residents of certain U.S. states may have additional privacy rights under applicable state laws. Please contact us for more information about state-specific privacy rights that may apply to you.

By using our services, you acknowledge that you have read and understood this Privacy Policy.